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PEAK Sales 203-264-1197 | Trumbull and Farmington, CT

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Professional Development

Pre-call planning seems like a no-brainer, but many salespeople don't put in the effort to actually follow through with it.

Improve patient care and HCAHPS by Your Improving Talent Selection Strategy.  This is your "cheat sheet" of the most important metrics that will help you improve your talent selection when hiring healthcare employees. 

We hear that the average lifetime value of a patient is between $300,000 and $600,000. The medical community generally agrees that acquiring a new patient is more expensive than retaining an existing patient, therefore having a patient retention strategy in place is key to the long-term health of a practice.

Raise your hand if you are an expert in your field. I would imagine that most of you are. Now let me ask you this. Is your expertise getting you to where you want to go in your career advancement? If the answer is no, then you will want to watch the 12 minute microlesson.

A characteristic of a winning athlete is one who can maintain their composure in a stressful situation. Have you ever noticed that this seems easier for some people than for others?

Physicians need to be able to differentiate themselves from their competitors and have a clear defined value proposition that goes beyond the offering of great health care.

Effective salespeople and customer service agents alike find their success in being able to show just the right amount of empathy without giving away their margins. Additionally, managers who can show empathy to their teams will be more effective in motivating them to fulfill responsibilities or accomplish goals.

Healthcare professionals want to enjoy their work but it seems that there are more and more obstacles getting in their way. Mayo Clinic Proceedings reported the findings from a 3-year study that the work-life balance of physicians in the U.S. is continuing to deteriorate leading to professional burnout.

Do you feel that your sales results get stuck in one place and every day feels exactly the same and nothing that you do matters? Perhaps you have found yourself in a perpetual cycle of getting the same mediocre results from responding to RFPs, giving presentations, writing quotes, and hearing “we’ll think it over.” But what could change that would lead to different results?

Perhaps you have found yourself in a perpetual cycle of feeling pressured, stressed and bombarded from your patients, insurance companies, and your staff. But what could change in health care that would lead to different results for providers, hospitals, and medical practices?

With the New Year just beginning, it’s time to take stock of where you are.  It is a time for reflection on the successes and challenges of the previous year and time to set new goals and find new opportunities for the coming year. Regardless of how your company fared, the question is the same: What are you going to do in 2017?