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"I have worked with Ed in three Companies. In each case we wanted to develop the professional skills of our customer-facing staff, whether they were sales managers, clinical support professionals or customer support representatives. Ed took the time to assess our requirements and then provided us with tailored professional development courses, delivered to groups or individuals as appropriate. He was very quickly accepted and won the respect and engagement of his students and became a valuable resource for senior leadership in each company. Ed shares his experience and educates in a highly engaging manner. He is part of our team and important to our progress."
Ian Stevens, CEO