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PEAK Sales 203-264-1197 | Trumbull and Farmington, CT
 

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We Serve—Inside Sales & Customer Service

You're selling—whether you realize it or not.

Elevate your brand reputation and boost sales.

Do you have to deal with prospects or customers who are confused, frustrated, or upset?

Are you expected to defuse emotionally charged encounters?

Do you frequently have to interpret situations and solve problems… even when insufficient information is provided?

If you are a customer service or inside sales representative, the answer is “yes.” You have to do it every day. And, you’re expected to do it calmly and respectfully even when dealing with people who are anything but calm and respectful.

Find out more

"The Essential Components for Sustaining Overachieving Sales Performance” 

In discussing client relations, we are not just discussing the work of the Customer Service Department. We need to look at the company-wide approach to clients - that's all of us, not one of us or a few of us. How strong is your organization’s retention and development of existing clients?”

2019 Survey Results Client Retention 
Sandler CT

Benchmark your organization’s current performance levels versus the best of the best.


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Are you wasting money by throwing your customers away?

Recurring revenues come from long-term relationships with your customers. Relationships built from a good foundation with open communication, mutual respect, and good intentions will weather almost any storm.

 

How confident are you today in your support team’s ability? Will they recognize and grow prospective business opportunities from inside their department?

Sandler has specific strategies and techniques that will enable you to effectively and efficiently deal with difficult people and situations, address customer needs, and solve problems with best-fit solutions while keeping your emotions in check and without in any way “manipulating” the customer.

Customer and client support teams are the first point of contact during any crisis, no matter how large or small. You want the interaction to be productive AND profitable.

Get measurable results.

When you become Sandler-certified, you have access to measurable results at every step of the training process. Your progress is documented from competent through proficient to sales mastery.